Frequently Asked Questions
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Will a stainless steel pick demolish my strings?
Tap to revealNot with our design. Every edge is hand-polished to glide cleanly across your strings without burrs. String breakage is caused by rough or sharp edges, not smooth stainless steel.
Flip Back ↺Are steel picks too heavy or clumsy to play with?
Tap to revealThey feel natural instantly. Engineered to the classic pick profile you're used to, the added weight provides a balanced, solid feel that lets the pick do more of the work for faster picking.
Flip Back ↺Does steel sound thin, harsh, or clinky?
Tap to revealIt’s a tonal upgrade. Stainless steel delivers brighter harmonics, an immediate attack, and sustained resonance that flexible plastic picks naturally dampen.
Flip Back ↺How It’s Made: From Sketch to Final Product
Watch the exact process of how this design comes to life.
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FAQ
What's your Return Policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. View More
What are the Shipping Costs?
Standard shipping is free for orders over $75, and for orders under, a flat rate of $5.52 applies, while expedited shipping is available at an additional cost, calculated at checkout based on the delivery location.
How do I Track my Order?
Once your order is shipped, you will receive an email with the tracking number and carrier information. You may also view your tracking information through the Shop app.
What if my Product Arrives Damaged?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.